35bd1 Privacy Policy

1. Scope of This Policy

This Privacy Policy governs all personal data processed by 35bd1 in connection with the operation of the 35bd1.ws website and its related services. It applies regardless of whether you access our platform through a desktop browser, a mobile browser, or any other interface we make available. If you are a resident of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other city or region of Bangladesh, this policy applies equally to you.

We reserve the right to update this policy periodically. When material changes are made, we will notify active players through a prominent notice on the website or, where appropriate, via email. Your continued use of the platform following any update constitutes acceptance of the revised policy. We recommend bookmarking this page and reviewing it at regular intervals.

2. Information We Collect

To deliver a safe, personalised, and compliant gaming experience, 35bd1 collects several categories of data:

• Registration data: full name, date of birth, email address, country, and contact number provided when you create an account.
• Identity verification documents: national ID cards, passport scans, or utility bills submitted during KYC review to satisfy age and identity requirements.
• Financial transaction records: deposit and withdrawal amounts, dates, payment method used (e.g., bKash, Nagad, Rocket, Visa, Mastercard), and transaction reference numbers.
• Device and technical data: IP address, browser type and version, operating system, device identifiers, and session timestamps collected automatically when you visit our site.
• Gameplay and betting history: records of games played, bet amounts, winnings, and bonus usage used for responsible gaming monitoring and dispute resolution.
• Communications data: records of messages sent to our customer support team, including live chat transcripts and email exchanges, stored for quality assurance and dispute purposes.

3. How We Use Your Data

35bd1 uses the data it collects only for purposes that are necessary, lawful, and proportionate. Specifically, your data is used for the following purposes:

• Account creation, authentication, and ongoing account management, including password recovery and security alerts.
• Processing and verifying financial transactions, including deposits via bKash, Nagad, Rocket, or Upay, and withdrawals back to those channels.
• Compliance with responsible gaming obligations, including flagging unusual betting patterns and enforcing self-exclusion or deposit limits where requested.
• Delivering personalised promotional communications and bonus offers where you have given us consent to do so. You may withdraw consent at any time.

4. Legal Basis for Processing

35bd1 processes your personal data only where there is a valid legal basis for doing so. The primary bases we rely on are: contractual necessity (processing required to deliver the service you signed up for), legitimate interests (fraud prevention, security, and platform improvement), legal obligation (compliance with applicable laws including anti-money laundering requirements), and consent (for direct marketing communications, which you may withdraw at any time).

We do not rely on consent as a basis for processing data that is strictly necessary to provide the service, nor do we engage in automated decision-making that produces significant legal effects without a human review mechanism being available to you.

5. Sharing of Personal Data

35bd1 does not sell, lease, or trade your personal data to third parties. We may, however, share data in the following strictly limited circumstances:

• Payment service providers (e.g., bKash, Nagad, Rocket, Visa, Mastercard) as necessary to process deposits and withdrawals securely.
• Identity and fraud verification partners who assist us in conducting KYC checks and preventing fraudulent account activity.
• Technology and platform infrastructure providers (including cloud hosting services and analytics tools) who processdata only on our behalf and under strict contractual data protection terms.
• Regulatory or law enforcement authorities when we are legally compelled to disclose information, for example in response to a valid court order or statutory obligation.

6. Cookies and Tracking Technologies

35bd1 uses cookies and similar tracking technologies to enhance your browsing experience, keep you logged in securely, understand how players navigate our platform, and deliver content that is relevant to your preferences. Cookies are small text files stored on your device by your browser. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until they expire or you delete them).

You may configure your browser to reject all cookies or to notify you when a cookie is set. Please be aware that disabling certain cookies may affect the functionality of the 35bd1 platform, including your ability to log in and place bets. We do not use cookies to collect data that we then sell to advertising networks.

7. Data Retention

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:

• Active account data is retained for the duration of your account's existence and for a minimum period thereafter to comply with anti-money laundering record-keeping obligations.
• Transaction records are typically retained for five years following the date of the transaction, consistent with standard financial compliance requirements.
• Where you have requested erasure of your personal data and there is no legal basis to retain it, we will action your request within a reasonable timeframe and confirm deletion to you in writing.

8. Data Security Measures

35bd1 implements a layered security model to protect your personal data against unauthorised access, accidental loss, and unlawful destruction. Our measures include SSL/TLS encryption for all data in transit, hashed and salted password storage, IP-based anomaly detection, two-factor authentication options for account holders, regular internal security audits, and strict access controls limiting which staff members can view sensitive player data. While no online system can guarantee absolute security, we maintain these standards as a continuous operational commitment rather than a box-ticking exercise.

9. Your Rights as a Data Subject

As a player on the 35bd1 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us using the email address displayed in the footer of this page:

• Right of Access: you may request a copy of all personal data we hold about you, free of charge, delivered within a reasonable timeframe.
• Right of Rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure: subject to legal retention requirements, you may ask us to delete your personal data. We will confirm the outcome of your request in writing.
• Right to Object or Restrict Processing: you may object to or request restriction of certain types of processing, including direct marketing communications, at any time.

We aim to respond to all data subject requests within 30 days. If a request is particularly complex or involves a large volume of data, we will notify you of any extension and the reason for it.

10. Children and Age Restrictions

35bd1 is strictly an adults-only platform. All players must be 21 years of age or older to register and play. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered on our platform or provided us with personal information, we will immediately suspend the relevant account, delete all associated personal data, and reverse any financial transactions where possible.

If you are a parent or guardian and believe that a person under 21 in your care has registered with 35bd1, please contact us immediately via the support email shown in the footer. We take these reports seriously and will act on them without delay. 21+ only.

11. International Data Transfers

35bd1 operates a globally distributed technical infrastructure. As a result, personal data collected from players in Bangladesh may be stored on or transferred to servers located in other jurisdictions. Wherever such transfers occur, we ensure that equivalent data protection safeguards are in place through contractual arrangements with our technology partners, including standard contractual clauses or equivalent binding data protection obligations.

We do not transfer data to jurisdictions that do not offer an adequate level of data protection without first ensuring that appropriate safeguards are contractually in place. If you have questions about where your data is processed, please contact us.

12. Changes to This Privacy Policy

35bd1 reserves the right to amend this Privacy Policy at any time. The most current version will always be published at 35bd1.ws/privacy-policy. Material changes — meaning changes that substantially affect your rights or how your data is used — will be communicated to active registered players via a notice on the platform at least 7 days before the change takes effect, giving you adequate opportunity to review the update and, if you choose, close your account before the new terms apply.

Non-material changes (such as clarifications of existing language, corrections of typographical errors, or updates to contact information) may be published without advance notice. The effective date displayed at the top of this page will always reflect when the most recent revision was made.